Do Not Read This!

Content Marketing?

Yep, I thought you wouldn’t listen. Luckily there is no harm in reading this, quite the opposite. I just wanted to prove a point: In content marketing, you are competing of customers enjoying an overflow of information and suffering lack of time. Therefore, your content marketing needs to be intriguing and catch the attention. Like hopefully this headline did. So, in case you are interested in content marketing, you should stick around and read rest of the post!

Let’s start with discussing the term. It can be mixed up with social media marketing. Creating an ad in Facebook is still not content marketing, just marketing happening in social media. The idea of content marketing is to create different types of content, like blogs, video material and online discussion with customers. The content is shareable and creates interest towards your business, increases your appearance in search engine results and should affect your sales.

How to start

So, let us say that you just established a hotel in Lapland. Should you now open accounts to every other social media outlet and fill them with room pictures and other posts? No, first comes the content marketing plan. For that you need to know your potential customers and their preferences. With bench-marking rival companies, you can learn what content they share and what social medias they use. Referencing the competition is a good start, but also personal goals need to be established. What does your company achieve with all the content you share? Who sees it and what do they do with it? When you can answer these questions, you can proceed with the plan.

Some No No’s

Next, lets dodge some common landmines of content marketing. First, the content can’t be all about the company. Do not always sell something, the customers are not always buying something. The key idea is to be on mind of the customers and when they want to make a purchase that you can provide, they will remember you.

Television was a one-way media, but social media is not. By forgetting this, you miss out on the potential of content marketing and might even do damage. Be attentive to the customers, answer the complaints and discuss the questions.

Do not do too much. If your customers discuss your services in Facebook and like your pictures in Instagram, but Twitter is not working, concentrate on the former. That way your company can be consistent and reliable online, which creates trust also in general.

Do not forget to track the impact of your content marketing: It is essential for you to know how it works and what should be developed or altered.

Entertain, Inspire, Educate and Convince

Content should be useful to both existing and potential customers. In general, you should follow these four guidelines:

  1. Entertain the customer with top quality content to spend time in your media and get them to know you.
  2. Inspire them and help them to create new ideas and new dreams.
  3. Educate the customer on the issues related to your business and create a feeling of trust.
  4. Finally, convince the customer to use your services to retain the best possible solution to his or her problem.

Know your customers to know the preferred social medias and content. Track the impact and you know what to develop. By being consistent and attentive, you are reliable and on people’s mind.

Apply now for International Master’s Degree Programme in Tourism Marketing and Management

Are you interested in studying tourism? Do you want a career in tourism business? Apply now for Master’s Degree in Tourism Marketing and Management. Application period is open until January 13th 2017.

Picture by Karelia Expert

Application period for the programme at University of Eastern Finland is now open and you can apply for the programme through our website at www.uef.fi/tmm or directly from StudyInfo website https://studyinfo.fi/app/#!/korkeakoulu/1.2.246.562.17.58832491748 (Fill in application button is on the right hand side of the screen).

This is our application process:

1. All available study programmes in Finland can be found on the Studyinfo portal (www.studyinfo.fi) where you can search for suitable programmes and start the application. The online application is only open during the application period, so make sure you know when the application period starts. Once you have found a programme you wish to apply to, find out what the admissions requirements are.
2. Collect the required application documents. Information concerning the documents you need for admissions is provided by the university/programme you are applying to and the Studyinfo portal. The list of required documents is also on the online application. Please note that each application must have its own set of requested application documents.
3. Please send all of your documents to the University Admissions Finland’s office by mail. Your application documents have to arrive by the given deadline. E-mail attachments will not be accepted. UAF does not process application documents that have arrived after the deadline.
4. University Admissions Finland processes all documents according to the same processing procedures. Documents are processed in two steps, both of which your application documents must pass:
a. We will verify your language skills and check that they meet the requirements set by the university.
b. We will check that all of your required educational documents have arrived and then we will verify your credentials.

For more information see our university application page at http://www.uef.fi/en/web/admissions/how-to-apply- and detailed process at University Admissions website HERE.

We have now been intensively planning the programme and it will be absolutely fantastic. We have a huge number of industry partners lined up for the programme, so many interesting topics to discuss and study, innovative teaching methods, and all the tools you need to build yourself a career in evergrowing tourism business.

Let us know if there is anything we can help you with and good luck with your application!
Juho Pesonen (juho.pesonen[at]uef.fi)
Raija Komppula
Henna Konu